Terms & Conditions

1. Introduction

Welcome to Cozy Spaces! By accessing our website or purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

2. Definitions

  • “Cozy Spaces”: Refers to our business, including our website, products, and services.
  • “Customer”: Any individual or entity using our website or purchasing our products.

3. Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, Cozy Spaces reserves the right to make changes without notice.
  • Colors and dimensions of products may vary slightly due to monitor settings and handmade craftsmanship.

4. Ordering and Payment

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders.
  • Payment must be made at the time of purchase through our secure payment gateway or Pay on Delivery (where applicable).

5. Shipping and Delivery

  • Cozy Spaces ships to specified regions within India. Shipping costs and estimated delivery times are provided during checkout.
  • We are not responsible for delays caused by external factors (e.g., customs, weather).

6. Returns and Refunds

  • Refer to our separate Returns and Refund Policy for detailed information.
  • Damaged or defective items must be reported within 48 hours of delivery.

7. Intellectual Property

  • All content on our website, including images, logos, and text, is protected by copyright and other intellectual property laws.
  • Customers may not reproduce, distribute, or use our content without permission.

8. Privacy

  • Cozy Spaces respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

9. Limitation of Liability

  • Cozy Spaces is not liable for any indirect, incidental, or consequential damages arising from product use or website access.
  • Our liability is limited to the purchase price of the product.

10. Governing Law

  • These terms and conditions are governed by the laws of India.
  • Any disputes shall be resolved through arbitration or the appropriate courts within India.

11. Contact Us

If you have any questions or concerns, please contact our customer support team at support@cozyspaces.store.